words insight music
Good communication is not about speaking with the loudest voice; it’s
about bringing together multiple voices, creating harmony between
your different voices, and between those voices and your listeners. I
have decades of experience in business communication. I’ve been
online and writing for digital media since the internet went
mainstream in the mid-90s, and have the craft skills to make the most
of different channels, as well as the analytic skills to distinguish a fad
from something game-changing. I’ll bring creativity and critical
intelligence to any task. I’ll help you go beyond the the routine to find
the words you need to say, the stories you need to tell, and the ideas
that will draw people in. I’ll make words work for you.
It's an open question as to why managers decided their job was to
change behaviour, rather than the simpler and more realistic task of
directing it. I'd suggest a few answers, but among the most important is a
confusion about identity, and what it is for an organisation to be itself. In
this TEDx talk I discuss how this confusion manifests itself in robotic
language, which alienates people rather than drawing them closer. The
good news is that once you clear away the confusion communication
tasks and possibilities become clearer.
There's a lot more to be said about this than is possible in a short talk. If
you'd like to know more, we could start with an informal conversation. If
you'd like to bring a fresh and critical intelligence to the ways you think
about communication we could also start with an informal conversation.
Just contact me on firstname.lastname@example.org and let's set something up.